Terms of service

Last updated: September 28, 2026

These Terms of Service (“Terms”) govern your access to and use of faithbeloved.com (the “Site”), operated by Faith Beloved (“Faith Beloved,” “we,” “us,” or “our”). By accessing the Site or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to place an order on the Site. By using the Site, you represent that you meet this requirement and have the legal capacity to enter into these Terms.

2. Products & Personalization

We make reasonable efforts to display our products, including colours, materials, dimensions, and details, as accurately as possible. Actual appearance may vary slightly due to handmade characteristics, lighting conditions, manufacturing differences, and variations between display screens.

Many of our products may be personalised or made to order based on information you provide, such as names, initials, dates, messages, or artwork. You are solely responsible for ensuring that all information submitted is accurate. Please review your personalisation details carefully before completing your order, as production may begin shortly after purchase.

We reserve the right to refuse or cancel any personalisation request that is unlawful, offensive, discriminatory, defamatory, infringes the rights of a third party, or that we otherwise consider inappropriate.

3. Orders & Payment

By placing an order, you are making an offer to purchase a product. We reserve the right to accept or decline any order for any reason, including product availability, errors in pricing or product information, or suspected fraud or unauthorised activity.

All prices are listed in USD unless otherwise stated and may change without notice. We are not responsible for typographical, pricing, or product-description errors. If an error affects your order, we may correct the error, cancel the affected order, and issue a full refund.

Payment is processed securely through third-party payment providers at the time of purchase. By providing payment information, you represent that you are authorised to use the payment method provided.

4. Shipping & Returns

Shipping timelines, costs, and our returns, refunds, and exchanges procedures are described in our [Shipping Policy]([Shipping Policy URL]) and [Refund Policy]([Refund Policy URL]), which form part of these Terms.

5. Intellectual Property

All content on the Site, including text, graphics, logos, images, photographs, product designs, videos, and other materials, is owned by Faith Beloved or our licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, copy, publish, sell, or create derivative works from any Site content without our prior written consent.

By submitting a name, message, image, artwork, or other content for personalisation, you grant Faith Beloved a limited, non-exclusive licence to use that content solely for producing and fulfilling your order.

6. Prohibited Uses

You agree not to use the Site to:

Violate any applicable law or regulation
Submit false, misleading, or fraudulent information
Infringe upon the intellectual property, privacy, or other rights of any third party
Submit content that is unlawful, abusive, hateful, threatening, defamatory, or offensive
Transmit harmful code, viruses, malware, or other malicious software
Attempt to gain unauthorised access to the Site, our systems, or other users’ accounts
Interfere with or disrupt the operation or security of the Site
Use the Site for fraudulent, commercial, or unauthorised purposes

7. Third-Party Links & Services

The Site may contain links to third-party websites or services, including payment processors, shipping carriers, advertising platforms, and social media services.

These third-party services are not owned or controlled by Faith Beloved. We are not responsible for their content, availability, security, privacy practices, or terms. Your use of third-party services is subject to their own terms and policies.

8. Disclaimer of Warranties

To the fullest extent permitted by law, the Site and all products are provided “as is” and “as available,” without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not guarantee that the Site will always be available, uninterrupted, secure, or free from errors.

9. Limitation of Liability

To the fullest extent permitted by law, Faith Beloved shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or business, arising from your use of the Site or purchase of our products.

Our total liability for any claim arising from these Terms or your order shall not exceed the amount you paid for the specific product giving rise to the claim.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for death, personal injury, fraud, or fraudulent misrepresentation.

10. Indemnification

You agree to indemnify and hold harmless Faith Beloved, its owners, employees, contractors, affiliates, and service providers from any claims, damages, losses, liabilities, costs, or expenses, including reasonable legal fees, arising from:

Your violation of these Terms
Your misuse of the Site
Your violation of any law or third-party rights
Content or personalisation information submitted by you

11. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with a new “Last updated” date.

Your continued use of the Site or placement of an order after changes are posted constitutes your acceptance of the updated Terms.

12. Governing Law

These Terms are governed by the laws of [State/Country], without regard to its conflict-of-law principles.

Any disputes arising from these Terms or your use of the Site shall be resolved in the state or federal courts located in [County/City, State/Country], unless applicable law requires otherwise.