Frequently Asked
How long does shipping take, and is there free shipping?
Orders are crafted and quality-checked within 5-7 business days. Standard US delivery typically takes 10–22 business days. We are pleased to provide Free Shipping on all domestic orders over $70. Once shipped, you will automatically receive tracking info via email.
What is your return & exchange policy?
We want you to love your faith pieces! We offer a 30-Day Easy Return & Exchange Policy. If you are not completely satisfied, email us at support@faithbeloved.com within 30 days of delivery, and we will happily assist you with a return or full refund.
What materials are used, and are they durable?
Our bags are crafted using durable, scratch-resistant, and water-repellent artisan eco-leather (premium vegan leather). The scripture lettering and vibrant artwork use fade-resistant embossing techniques, reinforced with heavy-duty double stitching and rust-proof alloy metal zippers.
How do I track my order?
As soon as your package is dispatched from our USA warehouse, you will receive a shipping confirmation email and SMS containing your carrier tracking link. You can track your order live anytime directly through the link provided.
Can I change or cancel my order after placing it?
We work quickly to prepare orders, but we accept address corrections, item changes, or cancellations within 2 hours of order placement. Please contact our team right away at support@faithbeloved.com with your order number.
How do I clean and care for my handbag?
To keep your bag looking new, simply wipe it clean with a soft, damp cloth and mild soap if needed. Allow it to air dry naturally. Do not wash in a washing machine, dry clean, or use abrasive chemical cleaners.
How does the bundle & gift set discount work?
When you purchase matching sets (such as our Leather Handbag + Scripture Wallet bundle), the discount is automatically applied to your cart at checkout. No promo code is required.
Are my payments secure?
Yes. All checkout transactions are secured with bank-grade 256-bit SSL encryption. We accept Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, and Shop Pay. We never store or share your payment credentials.